TechTarget and Informa Tech merged, creating a vast network of online resources for technology professionals. Obsidian Entertainment significantly improved its QA process for Avowed, resulting in fewer bugs and critical acclaim. Their key strategy involved training QA analysts to use the same design tools as developers. This "white box" testing, combined with traditional "black box" testing, fostered collaboration and efficiency. The result was a smoother development process, higher morale, and a better final product. This approach is now recommended to other game studios as a best practice.